020 8125 4321

(BF7496) Homelessness Team Manager

Buckingham Futures
June 30, 2020
South West England, United Kingdom
Job Type


Our client based in the South West of England is recruiting for a Homelessness Team Manager to develop, update and implement clear and effective arrangements for the management of temporary accommodation and procurement of private rented property to provide a high-quality customer centred tenancy support for homeless households living in temporary accommodation.
- To provide direct supervision of staff, ensuring agreed team plans and performance targets are delivered and that a culture of putting our resident’s first and continuous service improvement is maintained.
- Develop initiatives which improve access to the private rented sector and further enhance partnership working with the sector, to provide a wider range of housing solutions for households in housing need within the borough.
- Contribute to private sector housing events and meetings, including the Landlords Forum, raising awareness of the council initiatives, to ensure on-going engagement to increase the supply of private rented accommodation.
- Leads the team in providing a single point of contact for landlords, letting agents and property owners, offering advice on tenancy agreements, landlord/tenant mediation, Notice to Quits, Possession Proceedings and welfare benefits.
- Ensure that the rent accounts of all residents in the Council’s temporary accommodation are monitored effectively and that appropriate and timely action is taken to address the reason for non-payment and late payment.
- To proactively develop new services and ways of working with the express aim of minimising homelessness in the borough.
Knowledge and Experience
- A minimum of two years supervisory experience and working in a front facing team interviewing and assessing clients need for assistance.
- A minimum of 3 years’ experience assessing homelessness
- Expert knowledge of The Homeless Reduction Act 2017, The Housing Act 1996 Part VI &VII, Codes of guidance from central government, DWP guidance on personal and housing Benefits, Landlord and Tenant law 1985
- Ability to use HR processes and manage a team of staff.
Application Deadline 12/7/2020
If you have the right experience for this role and feel your skills and experience match the requirements, or if you would like more information on the role, please contact us on 020 8125 4321 or email ricky@buckinghamfutures.com
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First Floor,
Stanmore Towers,
8-14 Church Road,
020 8125 4321 / 07947581788

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