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020 8732 5450

(BF6086) Neighbourhood Housing Officer

Buckingham Futures Published: October 11, 2018
Location
Berkshire, United Kingdom
Job Type

Description

Ref:BF6086

Our client in Berkshire is recruiting for a Neighbourhood Housing Officer to be responsible for the identification, evaluation and management of risk within the neighbourhoods including risks linked to tenants, tenancies, properties and estates.

Duties

  • To provide a comprehensive housing management service throughout the borough.
  • Management of breaches of tenancy/leaseholder agreements.
  • Estate management and monitoring.
  • Preventing, managing and reducing anti-social behaviour.
  • Identifying and supporting the management of risk linked to tenants, tenancies, properties and estates.
  • Supporting tenants to sustain their tenancies.
  • Ensuring high standards of service are delivered by all service partners linked to Neighbourhood Services.
  • Identifying and reporting repairs directly to the service provider, and following up when necessary to ensure excellent customer experience.
  • Elements of Gas safety and Fire Risk Assessment compliance.
  • To work in conjunction with the Enforcement and Tenancy teams in delivering a tenure-blind service across the neighbourhood.
  • To work with colleagues in collating information about damage, neglect and repairs that need to be recharged to tenants, leaseholders and others.

Knowledge and Qualifications

  • l Experience of working specifically in a social housing management roles.
  • Experience in dealing with housing management issues.
  • Experience of working creatively with partners and other agencies, community and voluntary groups.
  • Awareness of legislation, policy and best practice relating to housing management, rent arrears management and anti-social behaviour.
  • Knowledge of legal enforcement proceedings via the County Court.
  • An understanding of Safeguarding as it applies to neighbourhood and housing management.
  • Good general understanding of buildings and maintenance issues.
  • Certificate in Housing (Level 3) or equivalent.
  • HHSRS accreditation.
  • BTEC Level 5 in Neighbourhood Nuisance and Anti Social Behaviour or equivalent.
  • Must have a valid drivers licence and have access to own means of transport.

If you have the right experience for this role and feel your skills and experience match the requirements, or if you would like more information on the role, please contact us on 020 8732 5450 or email info@buckinghamfutures.com

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Devonshire House,
582 Honeypot Lane,
Stanmore
HA7 1JS
020 8732 5450 / 07947581788
info@buckinghamfutures.com
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